FAQ

Product

Vacuum Frying is a unique and innovative method of frying food that differs significantly from traditional deep frying techniques. It involves frying food in a controlled environment with reduced atmospheric pressure. Therefore, it preserve the natural flavour and nutrients of the ingredients, while also reducing the amount of oil absorbed. We encourage you to read our Process Page 

Our production facility also processes others allergens such as: milk, wheat, egg, nuts and soybeans.

As we do not use any preservatives, our shelf life may be shorter than other commercialised snacks in the market. Please refer to the expiry date at the back of the packaging.

Smol Delight is Halal-certified in our production facility in Indonesia.

We are not organic certified. However all ingredients in our product are 100% natural with no chemical additives or compound.

Absolutely! We’re always excited to explore new opportunities for distribution and collaborations. If you’re interested in becoming a distributor for Smol Delight snacks or if you have a collaboration proposal in mind, please don’t hesitate to reach out to us. We value partnerships that align with our mission of providing delicious and wholesome snacks to a wider audience. Feel free to contact us through our contact form to discuss potential collaborations and distribution opportunities. 

 
 

Shipping

Yes, we do deliver islandwide, with slightly higher shipping cost for address inside Sentosa Island.

It will be depending on the area, the delivery will be reflected after you key in your address.

Please contact us by our contact form, to arrange for self collection (only for bulk order). Only available by appointment only. 

Approximately 2 -4 working days for local Singapore delivery.

Yes, we deliver to Indonesia, Malaysia, Phillipines, Thailand & Vietnam. For country outside these lists, please contact us via our contact form.

Yes of course, for tourist (or if you want to gift to your tourist friends), we will deliver it to the hotel. Please indicate the hotel name, address, and room number in address form.

Order

You can pay by Credit Card/ PayNow/PayLah after you cart out.

Please write to us through our contact form for bulk/customized orders

You can purchase here online. We will be hosting pop-up booths as well. To stay updated on the dates and locations of our pop-up booths, subscribe to our newsletter.

While we understand that mistakes can happen, we regret to inform you that we cannot process refunds for changes of mind or errors in orders. However, we are committed to ensuring your satisfaction with our products. Therefore, if you receive the incorrect product, notice a discrepancy in quantity, or find the quality unsatisfactory, we will gladly arrange for a replacement. Please write to us through our contact form if you are not satisfied with the purcahse.

We are committed to protecting your personal data. Your information will only be used for fulfilling your order with us. Please refer to our Policy for more information.

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